Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.6/5 2,330 reviews

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Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAM

Our new Mediterranean restaurant brings sunshine, flavours, and vibes of the Med to South Bank! Enjoy fresh dishes, cocktails, DJ nights, and coastal vibes—perfect for after-work drinks or weekend dinners. MAM is the place to be!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,330 reviews

TripAdvisor Rating  4.4/5  3,685 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Gemma A. Families - Confirmed reviews ALL

Pros: great location, clean, comfortable Cons: difficult to charge drinks etc to the room. No gold member welcome gift. Online hotel servicing system not monitored.

Dear Gemma A., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I understand that some aspects of your stay did not meet your expectations, please be assure we have taken your feedback into consideration and thank you for your important feedback giving us the opportunity to improve the quality of our services. Thank you again for sharing your experience, and we hope you choose to stay with us again soon! Sincerely, Katie Walsh Guest Services Manager

Customer review rating 4.5/5

Bryan P. Business - Confirmed reviews ALL

Friendly staff, nice room, excellent location

Dear Bryan P., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Services Manager

Customer review rating 3.0/5

Tracey J. Families - Confirmed reviews ALL

Hotel very nice, new dining area lovely, reception staff nice. Room adequate for four people. Housekeeping efficient, room left nice each day. No soap in bathroom when arrived, but got quickly when requested. Cold water in fridge a nice touch. Breakfast service not great. Staff not friendly, didnt seem too happy. No cups for 30 minutes one morning. Coffee and hot chocolate machine not working 3 of 4 mornings (dispensed water with no coffee or hot chocolate in it!), staff slow to fix these. Last stay breakfast much nicer, service better.

Dear Tracey J., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I understand that some aspects of your stay did not meet your expectations, please be assure we have taken your feedback into consideration and thank you for your important feedback giving us the opportunity to improve the quality of our services. Thank you again for sharing your experience, and we hope you choose to stay with us again soon! Sincerely, Katie Walsh Guest Services Manager

Customer review rating 4.5/5

Dina H. Business - Confirmed reviews ALL

Great service. Room was clean and nice.

Dear Dina H., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Services Manager

Excellent Option for Business Meetings

TripAdvisor rating 5.0/5

hayleyjbacon TripAdvisor review

VISIT DATE: TUE 09/12/2025 VISIT TIME: 14:00 - 17:00 VISIT TYPE: Business Meeting Have attended this branch of Novotel a couple of times now for meetings, so can only review the standard of the meeting room, rather than accommodation and, as I’m not responsible for bookings, unsure of costs, but as an attendee, I have been impressed with the staff and set up. On arrival, the hotel has an attractive, step -free, entrance, with reception desks to the left and a nice looking bar area to the right. Staff have always been very friendly and helpful when approached for assistance. The meeting rooms are on the first floor, which can be accessed by the stairs or lifts, making it accessible. There are a number of lifts, all good sized, so unlikely to have issues if attending in a wheelchair. On that note, the main entrance to the hotel has a revolving door… they have a regular door to the left of this, but I think staff must have to open it as I didn’t see any obvious signage, though I might have missed it. On getting to the first floor, you find yourself in a lobby with areas to sit and work / network, with the meeting rooms around. This is where the tea / coffee station is and there is also a machine for fancy coffee. All the rooms are a good size and can be configured to your requirements. Acoustics in the rooms are good and each has its own heating controls, and set up for connection of laptops. Toilets are spacious and there is an accessible toilet. The meeting management team are based in an office in the lobby so easy to get help with anything. Overall, this is a nice environment for meetings and I enjoy coming here.

Dear Hayley, Thank you very much for taking the time to share such a detailed and thoughtful review of your meeting experience with us. We are delighted to hear that you have consistently been impressed with the meeting facilities, accessibility, and the support provided by our team. It is great to know that you found the meeting rooms well equipped, comfortable, and flexible, and that the lobby areas and refreshment facilities added to a positive networking environment. We especially appreciate your comments regarding accessibility and staff helpfulness, as these are very important to us. Thank you once again for your kind feedback. We look forward to welcoming you back for future meetings at the hotel. Kind regards, Katie Walsh Guest Services Manager

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Other web-users rate our hotel

  • 1,556 reviews 9.7/10 Location
  • 1,761 reviews 7.6/10 Room
  • 1,797 reviews 8.9/10 Service
  • 27 reviews 7/10 WiFi
  • 968 reviews 7.9/10 Breakfast
  • 839 reviews 7.4/10 Comfort
  • 786 reviews 7.1/10 Cleanliness
  • 505 reviews 6.9/10 Pool

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